Cancellation Policy:
Orders with Instant Electronic Delivery (E-books, PDFs, and online tests):
- No cancellations are permitted for orders with instant electronic delivery.
- Refunds are not applicable for such purchases. Printed Material Orders:
- Cancellation requests are accepted within a 2-hour window from placing the order.
- Cancellations are not entertained once orders have been relayed to vendors/merchants and shipping processes have commenced.
Special Occasion Offers:
- No cancellations are entertained for products acquired during special occasions (Pongal, Diwali, Valentine’s Day) as they are considered limited-time offers.
Refund Policy:
General Refund Conditions:
- Covered by a 14-day money-back guarantee.
- Refunds are considered in cases where access to documents/system is not received or for late delivery with prior notification.
- Full refunds are not provided for services that have been delivered in their entirety.
Eligible Refund Requests:
- No service delivered (Target Programmes).
- Non-delivery by the due date with prior notification.
- Purchase of e-books, software, or hard copy material that fails to meet specified requirements.
- Partial refund requests are considered for missing requirements.
Refund Requests Not Entertained:
- Changes in original requirements post-purchase.
- Formal refund requests via email lack proper proof.
- Refund requests for lengthy writing services after complete service delivery.
- Refund requests lack communication and a stated reason.
Cancellation Restrictions:
- Orders with delivery times exceeding 2 days cannot be canceled after the initial 3-hour period.
- No cancellation/refund for orders categorized under Same Day Delivery.
Customer Satisfaction Focus:
- Individual grading systems are not considered.
- Refund requests are only processed when issues with the provided solution are clearly stated.
- Quick responses are assured for customer queries regarding working solutions.
Note: Adequate proof and reasons must accompany refund requests. Refunds may be denied for changes in original requirements, issues with lengthy writing services, and lack of communication.
Payment: All payments for E-books, PDFs, and online tests must be made through the provided payment methods. Prices are listed in the currency specified on the website and are subject to change without notice.
Order Confirmation: Upon successful completion of a purchase, you will receive an email confirmation with details of your order. Keep this information for your records.
Delivery of Digital Products: E-books, PDFs, and online tests will be delivered electronically, typically via download links provided on the website or through email. Ensure your contact information is accurate to receive your purchases promptly.
Ownership: The E-books, PDFs, and online tests available on ExamBihari are protected by copyright and other intellectual property laws. Purchasing a product grants you a non-exclusive, non-transferable license to access and use the digital product for personal, non-commercial purposes.
Restrictions: You may not reproduce, distribute, display, or create derivative works from the digital products without prior written permission from ExamBihari and the respective copyright owner.
Prohibited Actions: Users are prohibited from engaging in any activity that could harm ExamBihari, its users, or third parties. This includes but is not limited to hacking, spreading malware, or engaging in fraudulent activities.
Content Submission: Users may submit reviews, comments, and other content related to our products. By submitting content, you grant ExamBihari a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
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Contact Information
If you have any questions or concerns about these Terms, please contact us at exambihariofficial@gmail.com
Thank you for choosing ExamBihari. We appreciate your trust, and we hope you find value in our E-books, PDFs, and online tests!